Shipping & Refund Policy
At E-TextBookStore, we specialize in delivering top-quality digital books right to your fingertips. Upon completing your purchase, you will be greeted with a ‘Thank You’ page that not only summarizes your order but also provides an immediate Download Link for your newly acquired eBook(s). Our digital format, available in PDF or ePub, ensures that you can dive into your reading material without any delay. Additionally, a confirmation email will be promptly sent to you, containing both your invoice and the eBook download link, for your convenience.
By choosing E-TextBookStore for your eBook needs, you can enjoy instant access to your purchases, eliminating the wait time associated with traditional book delivery.
Refund Policy
Thank you for choosing E-TextBookStore for your digital reading needs. We understand that sometimes a purchase might not meet your expectations. Given the nature of our digital products (primarily in PDF or ePub format), traditional returns are not feasible. However, we are committed to ensuring your satisfaction with the following refund policy:
- 7-Day Refund Guarantee: If your eBook does not match its description, is the incorrect edition, or has formatting issues, you are eligible for a full refund within 7 days from the date of purchase.
- Resolution for Duplicate Charges: In the event of duplicate charges or purchases, we invite you to request a refund at any time. Our team will conduct a thorough investigation and, upon confirmation, will process your refund, even if the request is made up to 6 months post-purchase.
For refund inquiries, please reach out to us via our Live Chat service or email us at [email protected]. Be sure to include your order number, the email address used for the purchase, and your payment method. Our customer service team aims to respond within 24 hours, often much sooner.
We encourage you to get in touch with us or use our Live Chat for any questions before placing your order, as this will help prevent any misunderstandings or issues post-purchase.